Can Riivaaj help me choose a product or style?
Absolutely 💎 — our team can help you pick the right jewelry for your style, outfit, or occasion.
You can message us on WhatsApp or Instagram, and we’ll send suggestions with photos.
Do you offer bulk or wholesale orders?
Yes, Riivaaj accepts bulk or corporate gifting orders upon request.
You can share your requirements through WhatsApp, and we’ll provide custom pricing and packaging options.
Do you offer international shipping?
Currently, we ship within Pakistan only, but we’re working to expand international delivery options soon.
Are your jewelry products real gold or silver?
Our jewelry includes high-quality materials such as Italian Silver, Stainless Steel, and Gold-plated finishes, depending on the product type. Each item’s material is clearly mentioned in its description.
Do you offer international shipping?
Currently, we ship within Pakistan only, but we’re working to expand international delivery options soon.
Can I cancel my order after placing it?
Orders can only be canceled within 2 hours of placement (before dispatch). Once shipped, orders cannot be canceled.
What if I received a wrong or damaged product?
If you receive an incorrect or damaged item, please reach out to us within 48 hours of delivery with photos or a short video. We’ll arrange a replacement or refund.
Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available across Pakistan. You can also prepay through bank transfer or Easypaisa / JazzCash if you prefer.